Gap Analysis: Huffman Trucking University of Phoenix The market standard atmosphere is very competitive. A merchandising scheme that consistently produces issue is critical for any line. To separate a merchandising dodge without having the resources or expertise to machine the outline is useless. The chief executive officer of Huffman Trucking desires a trade strategy that is client centric. Craig Bailey author of Finding The Customers Voice describes what customer centric is by saying, Being customer centric requires that a business understands the customers call for, arrange expectations about what can or cannot be done, impart alternatives if a customers exact request cannot be accommodated and then bear upon or exceed those expectations ( Finding, 2004). Huffman Trucking is a trucking society in the services industry. Over the late(prenominal) several years Huffman has seen little return within the company. Although they atomic numeral 18 a recognize co mpany, they are not the top company and it is the CEO, Phil Huffmans goal to snuff it number one. Phil has decided that a customer-centric strategy is what his organization needs to improve growth and place them above the competition. The company is in addition experiencing communication problems with management. Pertinent information is presently being misconstrued among employees and marketing managers. Employees need to communicate effectively in the work place. calamity to work in a team up surroundings can cause serious problems for the entire organization. To ensure Phils strategy is successful the organizations current marketing strategies must be examined, modified, or changed.
Situation Analysis Issue and Opportunity Identification In the trucking industry, there is a lack of a marketing focus. This could beneficial to Huffman trucking by giving them the opportunity to laid precedence in the industry. exploitation a strong marketing strategy and properly implementing it could place the company in the number one position that the CEO desires. Huffmans marketing strategy should... If you neediness to get a panoptic essay, order it on our website: OrderCustomPaper.com
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