A Quality Management Case Study Defects Essay

Quality Control is developing evaluation schemes to check into products be designed and produced to meet or exceed customer requirements. some(preno(prenominal)inal) unit of production not meeting the standard is immediately eliminated. Researchers take hold the Pareto principle implying that very some woodland brands account for the larger flavour losses. Pareto diagrams allow us to separate vital few factors that cause volume defects from the little contributing factors. Resources are then used to correct these factors and optimal quality standard is achieved.This study examines for defects found during final inspection of printed lick before they are integrated into the next higher assembly. Manufacturing process followed standards such(prenominal) as MIL-Q. Its a standard written by the giving medication used even by commercial enterprises. Whenever we have a defect cited, a discrepancy report (DR) is generated. The DR record keeps track of when what defect was find by whom and where. It also stores information about what action was taken to recompense quality unit. Defects are classified as types (In this study, there are 31).These ample categories are further sub categorized. In nutshell, this effort of planning quality is the essence is Quality Assurance. Using the online DR system, Managers analyze defects. First, Managers find out the correlation between inspections and defects. Pearsons coefficient is a valuable indicator of that. Secondly, Managers analyze the ratio of defects to no. of inspections per week. To crack the whip on detailed data of existent defects, Pareto analysis (Quality Control measure) is performed.Significantly, it shows percentage of defects caused by the key defect types. workings groups are formed to drill down on the last few vital factors to suggest corrective actions and completely eliminate defects. New drawings, procedures are designed and applied to achieve highest quality. During the highest problem p eriod in this study, no. of inspections went down drastically. One reason could be that the work completed was less (because of more defects) and so the number of inspections went down.But the repaired boards needed to be inspected. untried operators could be the other reason. This leaves a lot of work yet to be done in this field. This study however does benefit quality caution efforts. Although, this case is specific to the airline industry, the approaches described here can be usefully applied to any project. Maintaining quality is a very important task and any project management must seriously pore on it. Harvard Business Review